Month: July 2015

Tech Terms: UX

“User-experience”. The overall experience a customer has with a particular business, from their discovery and awareness of the brand all the way through their interaction, purchase, use, and even advocacy of that brand. To deliver an excellent customer experience, you have to think like a customer, or better, think about being the customer (Source).

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Windows 10 to Upgrade or Not


Currently, Window 7 occupies a majority, 60.98%, of the desktop operating system market share. Next in line are: Windows 8.1 (13.12%), Windows XP (11.98%), and Mac OS X 10.10 (4.54%). Today, Windows 10 is now available in 190 countries as a free upgrade for users with a genuine license for Windows 7, Windows 8.1, and Windows Phone 8.1. The release of new software, especially operating systems causes technology professionals to cringe. According to a survey, 71% of individuals polled indicated that their company will wait at least six months before considering an upgrade to Windows 10 and 49% plan on waiting at least a year. Many users are eager to upgrade so they have the most current software with little thought of compatibility issues. However, compatibility issues and security are at the top of the list for technology professionals. Plus “free” is never really free.

Technical Requirements and Cost

The upgrade to Windows 10 is supposed to be much easier than the upgrade from XP to Windows 7. The technical requirements are pretty minimal. A 1GHz processor, 2GB of RAM (64-bit) or 1GB of RAM (32-bit), and 20GB of disk space are all you need to upgrade to Windows 10. The cost is free for users with a genuine copy of Windows 7 or higher. If you are using an operating system older than Windows 7 it will cost $119 to upgrade.

User Perspective

There are always “bugs” associated with being on the cutting edge with technology. As with any update it is important to create a backup of your data first. Krebs released an article on a Wifi security vulnerability, but there are also a few solutions. Time published an article with all kinds of information on Windows 10 if you want more details.

Business Perspective

Even though the end-of-life for Windows XP occurred in April 2014 there is still 11.98% using it. It is a security risk to use software past end-of-life because there is no support and no patches. The end-of-life for Windows 7 is scheduled for 2020. So, technology professional will have to consider the path to upgrading operating systems. According to “There is still plenty about Windows 10 that is unknown at this time, such as what changes will be made to Microsoft’s InTune device and application management system, warns Kleynhans. “There are still some pieces that you can’t test yet, like how you manage apps and app stores.”


If you are eligible for Windows 10 you should see a Windows icon in your system tray. The system tray is located in the lower right-hand corner. All I did is select the Windows icon and it opened a new window that allowed me to test my system compatibility and enter my email address to reserve my copy. Upon completion, users are notified that they will receive an email when they can download Windows 10. Bottom line, upgrading for personal use is probably not a bad idea, but businesses should wait until the “bugs” are worked out and there is time to test Windows 10 with other business applications.

Tech Terms: UI

“User interface.” A type of interface that allows users to control a software application or hardware device. A good user interface provides a user-friendly experience by allowing the user to interact with the software or hardware in an intuitive way. It includes a menu bar, toolbar, windows, buttons, and so on (Source).

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Tech Terms: Session

In computer science, a session is a dialogue, conversation, or meeting between two or more communicating devices, or between a computer and a user (like a login session). It typically involves saving information about the session history in order to be able to communicate (Source).

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