5 Questions to ask your Backup Provider

There are a plethora of storage devices: hard drive, solid state hard drives, flash drives, USB drives, etc. SanDisk sells 512 gigabyte flash drives and recently, Samsung announced the largest solid state hard drive with 16 terabytes. Storage capacity is great, but what about backing it all up? Backups are a vital component of business continuity and disaster recovery (BC/DR) planning. Here are five questions you should consider asking your backup provider.

  1. How does your company charge for backups? By space, server or units? This is important for budgeting your on site and offsite backups.
  2. Does the backup provider backup different operating systems? Do they support LINUX, can they back up UNIX?
  3. Does the backup provider archive or write over data and append it?  Versioning can protect you from expensive rewrites. Having a backup vendor that supports archiving can limit exposure and insure best practice standards.
  4. Does the backup provider use snapshot technology to get a point in time back up?  Snapshots can save your organizations tons of expensive restores and allow for business continuity to flourish as it will allow you back up provider to spin up that server in an emergency.
  5. What type of support do I get from my backup provider? Most services only offer email contact for support. What happens when it is your email server that dies. You need a provider that has a full service helpdesk that provides 24/7  support.


Consider Zerofail backups. As easy as one, two, three. One, select your operating system. Two, download the Zerofail Backup Client. Three, select files to backup and schedule. Download your free 30 day trial today.




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